FAQ
Welcome to our FAQ (Frequently Asked Questions): a quick guide to common questions and answers.
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" We take care of the cleaning after each return. We kindly ask you to return the gear in good condition, as it was delivered to you. Sleeping bags and sheets are professionally cleaned by NITTEDAL VASK OG RENSERI AS for your comfort. "
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" You can camp almost anywhere in Norway! Thanks to the "Right to Roam," you’re free to enjoy uncultivated land—just remember to respect nature and leave no trace. "
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" Yes! Our automatic door system allows you to pick up your gear 24/7 using a code, which is sent to you if your equipment cannot be picked up during opening hours. "
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" Currently, delivery is available only within Oslo or Oslo Gardermoen Airport. "
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" If the equipment is broken or lost, a replacement fee will be applied. To keep things fair, we charge 20% of the item's value as the replacement fee. This policy reflects our commitment to maintaining a straightforward and transparent process while ensuring the sustainability of our services. "
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" You can easily reserve the equipment online through our website.
Simply select your rental dates, choose the items you need, and complete the booking process. Pickup is available 24/7 at our store, or we can arrange delivery for your convenience. If you need any assistance, feel free to contact us at +47 458 31 496! "